How Adaptive Learning Can Provide Financial Organizations a Bulwark Against Regulatory Uncertainty

Fulcrum Labs
138 posts

In the financial industry – from banking to day trading –regulatory changes are a significant and ongoing challenge. For example:

  • The Trump administration released a report this summer suggesting more than 100 changes to the U.S. financial regulatory framework.
  • This fall, Congress overturned the Consumer Financial Protection Bureau’s (CFPB) regulation that eliminated mandatory arbitration clauses in basic consumer financial agreements
  • Congress just passed a sweeping overhaul to the U.S. tax code, which will have a substantial effect on financial institutions
  • And 2018 is likely to feature significant changes in the implementation of Dodd-Frank

Each of these regulatory changes will alter the way financial businesses operate and amplify their need for training to ensure regulatory compliance. (Lack of compliance can be extremely costly. Since the financial crisis of 2008, banks have paid $321 billion in regulatory fines.)

With financial regulation in constant flux, financial institutions need a fast, effective way to ensure that employees understand the new laws and can apply them on the job. One of the best ways to do so is through adaptive learning. Adaptive, personalized learning in our platform has been shown to help organizations reduce learning times by 55%, improve knowledge levels by 35% and reduce costly-on-the job errors by 59.8%.

The modular, micro-learning framework of our platform helps learners quickly digest new material. Our intuitive authoring system makes it also makes updating courses for new regulations easy. And our mastery-based methodology ensures that employees can understand and apply the new information they have learned when they go back to the workplace.

Not only does our learning software deliver improved training outcomes, it also provides relevant, actionable insights into employee knowledge, namely: WHO, WHERE and WHY. Who is struggling. Where they are struggling. And why they’re having difficulty. During the training, the system will predict which learners are at risk of not applying the training on the job. This helps organizations offer coaching and remediation in real time. Course designers can also use our data to evaluate the performance of the content and fine-tune it accordingly. This gives companies a greater sense of confidence in the effectiveness of their training.

For financial institutions trying to keep pace with the latest financial regulation, adaptive learning offers flexibility, confidence and results. If you’re interested in learning more about how adaptive learning works, watch our short video.