Providing an Adaptive & Intelligent Learning System for Personalized Employee Training
This week, CEO/CFO Magazine featured a Q&A with our CEO, Patrick Weir. This interview focused on Fulcrum’s AI-enabled adaptive training platform, the benefits of personalized learning and how we go about delivering the most effective training for each individual.
Check out a few of the key takeaways from Patrick’s interview below, or read the interview in full:
CEOCFO: Mr. Weir, what is the concept behind Fulcrum Labs?
Mr. Weir: Fulcrum Labs enables companies to meet or exceed their learning and development (L&D) KPIs. It’s a cloud-based, SaaS business solution that is, first and foremost, outcomes driven; and arms L&D leaders with measurable, actionable data in order to objectively address performance and training needs at the C-level. Fulcrum’s mission is to turn students or employees into learners and turn learners into confident subject matter masters.
Fulcrum’s 3.0 adaptive training platform leverages AI, Machine Learning and data-science-driven predictive analytics by correlating on-the-job performance data with learning data to: reduce training times and costs; verify employee confidence and skills mastery; identify those at risk of not applying the training; and evaluate the integrity of course content. Fulcrum’s platform can also assess an organization’s training gaps and the efficacy of existing L&D delivery systems.
CEOCFO: How do you identify what is the right path for any given person?
Mr. Weir: Since I’ve already talked a bit about adaptivity and AI’s role in identifying and adjusting the learner’s path in our platform, I’d like to talk about how we also empower the learner with some control over their own learning pathway… and why. While adaptive technology can be an incredibly powerful part of learning, and it’s a hot topic right now, we see adaptivity as just one part of the larger picture of personalization.
So, for example, while our platform controls what content and level of difficulty learners are served, it also gives them control… autonomy over their own pathway, by allowing them to choose how to engage with the content. They can read content (think text and images, like an eBook), watch content (via video, motion graphics, animation such as Camtasia, Articulate 360 Storyline, AR/VR-enabled training or any other form of multimedia content), go straight into practice with interactive assessments, or do a combination of all three.
They also have the opportunity to self-remediate through our learner dashboard and its My Learning Plan feature, which highlights un-mastered material and points users toward content that needs more review—ranked from biggest to smallest knowledge gap. We’ve found that providing employees more opportunities to control and take responsibility of their own learning makes them more invested/engaged in the training and improves outcomes in the long run. And our anecdotal findings are supported by the scientific studies that demonstrate how important autonomy and control are within the learning environment – improving learner attention and engagement, encouraging innovating thinking and problem-solving and deepening long-term memory consolidation.
CEOCFO: Are clients turning to you for real results as opposed to more sort of theoretical results? Are people coming to you because they understand you can take that approach where it is necessary?
Mr. Weir: It started out, many years ago, as theoretical. We were involved in a number of studies, namely a Bill & Melinda Gates Foundation study of adaptive technologies, which included many of the pioneers of adaptive technology. We got a big boost from the results of this study, as it showed that our platform was the only one able to improve both learning outcomes and also increase course “satisfaction” for learners. Additionally, we’ve been honored with seven consecutive Brandon Hall Group Excellence Awards, based on extensive case studies of our platform’s performance within real-world organizations and its demonstrable ability to improve learning outcomes and impact organizational bottom lines. And our clients and prospects have come to rely on the “real”, applicable data that our platform provides across the board– from our full adaptive training platform to our assessment product, Snapshot.
You can read examples of how Fulcrum is able to adapt, learn about the human element of our adaptive platform and even get Patrick’s POV on the adaptive technology industry as a whole by reading the full article, here. You can also check out our short overview video to learn more about our adaptive approach. And, as always, we’d love to connect and show you how Fulcrum’s AI-powered, adaptive training platform works and delivers results – schedule a demo.